API ReferenceCase Templates

Deactivate a case template

Authentication

X-API-Keystring

Organization API key. Keys are prefixed with vk_live_ (production) or vk_sandbox_ (sandbox).

Path parameters

template_idstringRequired

Headers

Verifa-VersiondateOptional

API version date string (e.g. 2026-02-01). If omitted, the version pinned to your API key is used.

Response

Template deactivated.
idstring
namestring
is_activeboolean
created_atdatetime
descriptionstring or null
versioninteger
is_defaultboolean
priorityenum
Allowed values:
default_tagslist of strings
auto_assign_strategystring
trigger_countinteger
updated_atdatetime

Errors

401
Unauthorized Error
404
Not Found Error